Shipping Policy

Shipping Policy

Made Just for You, Delivered With Care.

At SameVibes, every product is custom-made to order. We take pride in creating personalized items that are crafted specifically for you, ensuring each piece is unique and meaningful.

Please review the information below regarding production and shipping timelines.

Order Processing & Production Time

Because each item is made to order, we require time to carefully create your product before shipment.

Production Time:

  • 3–5 business days

Production begins after your order is successfully placed and payment is confirmed.

Please note:

  • Production times may be slightly longer during holidays, peak seasons, or promotional events.
  • Business days do not include weekends or public holidays.

Shipping Time

Once your order has been completed and shipped, delivery typically takes:

Standard Shipping:

  • 7–15 business days

Shipping times are estimates and may vary depending on:

  • Destination country
  • Customs processing
  • Carrier delays
  • Weather conditions or other unforeseen circumstances

Total Estimated Delivery Time

Production: 3–5 business days
Shipping: 7–15 business days

Estimated Total Delivery Time:
10–20 business days

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking updates may take several days to appear after the package has been handed to the carrier.

Address Changes

Please ensure your shipping address is correct before completing your purchase.

If you need to update your address, contact us at cs@42oent.com as soon as possible.

Address changes can only be made before production begins. Once an order has entered production or has been shipped, we cannot guarantee modifications.

Lost Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please:

  1. Check around your property and mailbox.
  2. Ask family members, neighbors, or building management.
  3. Allow up to 5 business days, as carriers occasionally mark packages as delivered before final drop-off.

If the package is still missing, please contact us at cs@42oent.com, and we will assist in investigating the issue with the shipping carrier.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number
  • Photos of the damaged item
  • Photos of the packaging

After review, we will arrange an appropriate solution, which may include a replacement or refund.

Delays Beyond Our Control

While we strive to deliver every order on time, SameVibes is not responsible for delays caused by:

  • Customs inspections
  • Carrier disruptions
  • Severe weather conditions
  • Natural disasters
  • Incorrect shipping information provided by the customer

Contact Us

If you have any questions about your order, we're always happy to help.

Email: cs@42oent.com

Thank you for choosing SameVibes. Every order is made especially for you and crafted with care from start to finish. ✨